Terms of Service

Date updated: December 16th 2024.

‍Welcome to Fyrtle LLC ("Fyrtle", "we", "us", or "our"). Fyrtle is a virtual fertility consultation company that offers educational resources, guidance, and digital consultations. Our goal is to support individuals on their fertility journey by providing expert advice, recommendations, and educational tools. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use the services provided by Fyrtle.
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1. About Fyrtle

Fyrtle LLC is a Delaware LLC. We offer online consultations and education related to fertility. These consultations are conducted remotely via digital platforms and may include recommendations, education, and guidance. Fyrtle does not provide medical treatments, prescriptions, or refer users to specific clinics or practices. We do not receive commissions or fees for referring users to third-party providers.
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2. Scope of Services

Fyrtle offers the following services:

• Virtual fertility consultations conducted by licensed providers.
• Education, advice, and recommendations related to fertility and reproductive health.
• A supportive community of professionals providing guidance on fertility matters.

Please note that we do not provide any medical treatments, diagnoses, or prescriptions. Our consultations are intended to help guide you on your fertility journey, and any actions taken based on these consultations are at your own discretion.
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3. User Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age.
• You are providing accurate and truthful information about yourself in any forms, surveys, or consultations.
• You understand that our consultations are for educational and guidance purposes only and do not replace any medical advice.
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4. Account Registration and Onboarding

To use our services, you must complete an onboarding process, which includes answering a questionnaire to provide information about yourself. This information will help us tailor your consultation. The information you provide is confidential and will be protected in accordance with our Privacy Policy.
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5. Booking and Payments

• Free Consultation: New users are entitled to one free consultation, which will be offered upon booking.
• Paid Consultations: After the free consultation, all subsequent consultations will be subject to payment. Payment is collected at the time of booking and is required to confirm your appointment.
• Booking Process: All consultations are scheduled and booked online through our platform. By booking an appointment, you are committing to attend the scheduled consultation.
• Payment Methods: We accept payments through various online payment processors. Payment details and methods will be provided at the time of booking.
• Non-Refundable: Payments for consultations are non-refundable.
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6. Privacy and Confidentiality

At Fyrtle, we take your privacy seriously. All information you provide during consultations, including personal health details, is confidential and protected by HIPAA-compliant systems. We adhere to strict data protection practices and will not share your information with third parties without your consent, except as required by law.

Please review our Privacy Policy to understand how we collect, use, and protect your data.
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7. Use of Services

By using our services, you agree not to:

• Use the services for any unlawful purpose.
• Provide false or misleading information during the onboarding process.
• Disrupt, interfere, or attempt to access the services by any unauthorized means.
• Engage in any form of harassment, offensive behavior, or inappropriate conduct during your consultations.
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8. No Medical Advice or Treatment

Fyrtle is not a medical provider, and our services do not constitute medical treatment. The information provided through our consultations is for educational purposes only. We do not offer prescriptions, diagnoses, or medical treatments. If you are seeking medical advice or treatment, we recommend consulting with a licensed healthcare professional.
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9. Third-Party Providers

Fyrtle does not refer or recommend any specific clinics, medical practices, or providers. We do not receive compensation or commissions from third parties for any recommendations. Any links or resources provided during consultations are for informational purposes only, and you are responsible for evaluating the suitability of any providers or treatments.
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10. Disclaimers

• Accuracy of Information: While we strive to provide accurate and helpful information, we do not guarantee the accuracy, completeness, or timeliness of any content or advice provided through our consultations.
• Limitation of Liability: To the maximum extent permitted by law, Fyrtle is not liable for any damages or losses arising from your use of our services, including any decisions you make based on the advice or recommendations provided.
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11. Termination of Services

Fyrtle reserves the right to suspend or terminate your access to our services at our sole discretion, including but not limited to instances of:

• Violation of these Terms.
• Engaging in unlawful, fraudulent, or harmful conduct.
• Failure to provide accurate or truthful information.
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12. Governing Law

These Terms and your use of the services will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
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13. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of the services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Delaware, and the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.
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14. Changes to These Terms

Fyrtle reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. By continuing to use our services after changes are made, you agree to the updated Terms.
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15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Fyrtle LLC
109 Jupiter Road, Newark, DE  19711-3426.
Email: service@fyrtle.com
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16. Miscellaneous

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Entire Agreement: These Terms constitute the entire agreement between you and Fyrtle regarding the use of our services.

By using Fyrtle's services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.

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